About the role
As part of this mission, Ampersand offers unparalleled technical assistance and maintenance to our growing fleet of e-motorcycle users. The Aftercare team is looking for a hands-on and innovative Associate Service Engineer with a broad understanding of electromechanical systems who can assist with servicing our growing fleet of e-motorcycle users. Responsibilities may include:
- Working with high-power batteries and DC motors
- Provide technical expertise and guidance to the service hub team
- Coordinate and lead tests performed in aftercare and research unexpected results
- Assist in designing and implementing technical service processes
- Recommend improvements to product and processes
- Lead the implementation of 6S culture across aftercare department
- Communication with internal R&D, production teams regarding issue trends
Minimum Qualifications
Across all our roles, we look for professionals with strong work ethics, and the ability to manage shifting priorities and unforeseen challenges. For this role specifically, you will have:
- Graduate with a diploma in electronics, electrical engineering or related fields
- Very good organizational and interpersonal skills, and a team player with analytical capabilities.
- Can draw and understand electric/electronic schematics.
- Understanding of low-level communication protocols (CAN Bus, I2C, UART).
- Solid/demonstrable understanding of power electronics, Battery systems and BMS systems.
- Able to easily identify potential Problems and Performance bottlenecks in service activities.
- Dynamic self-starter, with an ability to balance multiple tasks while working under tight deadlines with close attention to detail, accuracy, and quality at all times.
- Familiar with PCB design by using CAD such as EAGLE, ALTIUM, or related software.
- Excellent English communication skills, both oral and written.
- Experience working in a team
Timing
ASAP
Compensation:
A competitive compensation package commensurate with local market rates and experience including health insurance.
Job location
This role will be based in Kigali, Rwanda
Application Link
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